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Frequently Asked Questions


I just received my card. Can I use it right away?
Yes, use your card to start saving immediately. Present your prescription discount card at a participating retail pharmacy when you fill or refill your prescriptions.

Which pharmacies accept my card?
Most major retail pharmacy chains such as Walgreens, CVS, Wal-Mart and Rite Aid accept your prescription discount card. For a complete list of participating retail pharmacies click here or call toll-free 1-800-516-1873.

How much will I save?
While savings on each prescription may vary, this program saves an average of 20 percent off of the pharmacy’s regular retail prices for prescription drugs. In addition, you may save even more through mail service by choosing from our list of select medications.

What if I lose my card?
Click here to print a replacement card for you or a family member.

Can I use my card to get discounts on over-the-counter products and non-prescription medications?
Not usually. However, discounts are available for many diabetic supplies.

How is this prescription discount program different from traditional prescription insurance?
This plan is not insurance; it is a prescription discount program. The card provides immediate discounts at the pharmacy. Upon presenting your card to the pharmacist, you will pay the lower of a discounted price or the pharmacy’s regular retail price.

Can I use my prescription discount card with my current insurance benefit to reduce my costs?
Your card cannot be used in conjunction with other insurance. However, you are able to use your card to purchase prescriptions that are not covered by these plans.


 

This is NOT insurance. Discounts are only available at participating pharmacies.
By using this card, you agree to pay the entire prescription cost less any applicable discount.

Savings may vary by drug and by pharmacy. Savings are based on actual 2008 drug purchases for all drug discount card programs administered by CVS Caremark. The program administrator may obtain fees or rebates from manufacturers and/or pharmacies based on your prescription drug purchases. These fees or rebates may be retained by the program administrator or shared with you and/or your pharmacy. Prescription claims through this program will not be eligible for reimbursement through Medicaid, Medicare or any other government program. This program does not guarantee the quality of the services or products offered by individual providers. To cancel your participation in this program simply discard your ID card and notify your pharmacy that you are no longer participating in the program. We do not sell your personal information. Call the participant toll-free number on the back of your ID card to file a complaint related to the availability of contracted discounts, services or other contractual obligations of this program.
Note to Texas Consumers: Regulated by the Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas 78711; telephone 1-800-803-9202 or (512) 463-6599
Web site: www.license.state.tx.us/complaint.