Caremark is your provider of mail service prescription medicines.
With the Caremark Mail Service Pharmacy, you can:
Here's how to take advantage of the convenience and cost savings of the Caremark Mail Service Pharmacy:
If you need to take your maintenance medicine right away, ask your doctor for two prescriptions - the first for a 30-day supply to fill immediately at a retail pharmacy and the second for up to a 90-day supply, with refills as appropriate, to send to Caremark Mail Service Pharmacy.
Log on to Caremark.com/ers to refill your mail service prescriptions, check the status of your prescription orders, view your benefit coverage, and access many other useful features. To register at Caremark.com/ers, have your prescription ID card handy.
New prescription orders should be submitted along with the appropriate copayment to the following address:
P.O. Box 659541
San Antonio, TX 78265-9541
Caremark’s preferred method of payment is by credit card. Your payment can also be made by check or money order. For credit card payments, simply include your VISA®, Discover®, Mastercard®, or American Express® number and expiration date in the space provided on the mail service order form.
Caremark operates five mail service pharmacies across the United States to provide you with quick, convenient service wherever you live. The mail service pharmacies are a convenient, economical way to fill prescriptions for long-term medicines—prescriptions you expect to refill for medicines that you will take for some time.
Registered pharmacists staff mail service pharmacies. These pharmacists check every prescription to make sure it’s filled properly and review your prescription history to identify any possible problems with new medicines you have been prescribed. You receive the same type of information about your medicine that you would receive from a retail pharmacy. You can also learn more about your medicines at www.caremark.com/ers.
You can order your prescriptions through the mail service pharmacies by mail, phone, or Internet.
You can expect your medicine to arrive approximately 14 calendar days after Caremark receives your prescription.
* Copay means the amount which a participant is required to pay for a prescription in accordance with a Plan, which may be a deductible, a percentage of the prescription price, a fixed amount or other charge, with the balance, if any, being paid by a Plan.