Customer Care

Have Questions About Your Prescription Benefits?

Visit our Frequently Asked Questions (FAQs) to get answers to items such as how to check the status of your prescription orders or how to determine if you have refills remaining.

Contact Us

For your convenience, Caremark Customer Care is available 24 hours a day, 7 days a week. Speak with a Customer Care representative by calling, (888) 886-8490; TDD (800) 231-4403.

Email Us

Write to Us

Research Team
P.O. BOX 6590
Lee’s Summit, MO 64064-6590

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